The Ministry of Infrastructure and Water Management (Netherlands) and Ruter (Norway) presented at the virtual conference on Transit Ticketing & Fare Collection in Europe, which took place in May 2021. The speakers included:

  • Ruud Mollema, Project Manager Data and Technology – Mobility Program, Ministry of Infrastructure and Water Management, The Netherlands
  • Terje Storhaug, Chief Technology Officer, Ruter, Norway
  • Søren Sørensen, Consultant -Public Transport, The SFMCON, Denmark (moderator)

The session on ‘Open Data’ featured presentations on:

  • Opening up travelling data for seamless cross-border travelling in between Limburg and Aachen with new digital solutions by the Ministry of Infrastructure and Water Management, The Netherlands
  • Data-driven development of world-class customer experiences: Focus on Ruter’s transformation into a data-centric and customer-oriented organisation where customer needs are identified, prioritised and resolved in close collaboration with the customers; Ruter’s approach to delivering a personalised door-to-door travel experience that includes traditional public transport in combination with new on-demand mobility-service