Mobility-as-a-Service (MaaS) has emerged as a promising approach to urban transportation by integrating multiple mobility services into a single digital platform for trip planning, booking, and payment. More recently, Artificial Intelligence (AI) has expanded the capabilities of MaaS, enabling more efficient data processing, predictive analytics, personalized services, and intelligent decision support. This narrative review examines the current state of research on AI-enabled MaaS from both technological and socioeconomic perspectives. The analysis covers five major research areas: data integration and interoperability, predictive systems and demand forecasting, AI-enabled decision support for policy and planning, fairness and ethical AI, and cybersecurity and privacy protection.
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